Update on voip.com
Just thought I’d give a little follow up on my last post. SunRocket bit the dust so I went looking for a new VOIP service and landed on voip.com. So far, so good.
For a while there, I was really upset at voip.com because I thought I wasn’t getting any email communication from them. I signed up, asked a few support questions … etc., and nothing. No feedback. I was beginning to get worried.
Well, a couple weeks later I checked my spam folder (which I need to start checking more often) and there were all of my communications from voip. Nice, friendly letters every step of the way letting me know that everything was moving along. So, sorry voip.com that I doubted you. All is well now. We’re still friends, right?
Took a little extra time to get the conversion equipment, but that’s understandable considering the fact that they’re dealing with 200,000 SunRocket subscribers who are now without service. Even with that, I was up and running in under two weeks with my old number transferred and everything.
Quality is great and, as always, the price is right. And they do have a responsive support ticket system and even a support phone number. Let’s just hope they stay in business.